At Ujjain Tours & Travels (“Company”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website ujjaintourstravels.in or use our services.

1. Information We Collect

When you use our website or book a service, we may collect:

Personal Information: Name, email address, phone number, billing address, etc.
Booking Information: Travel details such as pickup location, drop location, dates, and preferences.
Payment Information: Limited details necessary to process transactions (handled securely by third-party payment gateways).
Technical Data: IP address, browser type, device information, and cookies for website analytics.

2. How We Use Your Information

We use your information to:

Provide and manage taxi, bus, and tour booking services.
Confirm and manage your reservations.
Respond to customer inquiries and provide support.
Improve our website, services, and customer experience.
Send booking confirmations, updates, and promotional offers (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers: Drivers, travel partners, and trusted vendors who assist in fulfilling bookings.
Legal Requirements: Authorities, if required by law or to protect our rights.
Payment Gateways: To securely process your transactions.

4. Cookies & Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. While we strive to use secure methods, please note that no system is 100% secure.

6. Your Rights

You have the right to:

Request access to your personal information.
Ask us to update or correct inaccuracies.
Request deletion of your data (subject to legal and contractual obligations).
Opt out of promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.